Refund & pass guarantee policy

Electrician Practice Test sells one-time digital purchases. This policy explains the two ways you can get your money back.

1. 30-day money-back guarantee

If the course is not what you expected, email support@electricianpracticetest.com within 30 days of purchase and we will refund the full amount to your original payment method. No reason required. This covers the core course, the Formula Cards add-on and the Lifetime Updates upgrade.

2. Pass guarantee

If you prepare with Electrician Practice Test and still do not pass the Texas Journeyman Electrician examination, we refund 100% of what you paid us. To qualify:

1. You completed at least 80% of the study-plan items assigned for your exam date, and
2. You completed at least 3 full timed mock exams (both parts, within the time limits) before your exam date, and
3. Your exam date is within 12 months of your purchase date, and
4. You send your official PSI score report showing a failing result to support@electricianpracticetest.com within 14 days of the exam.

Your activity inside the course is the record we use to confirm items 1 and 2; you can see your own progress at any time on the dashboard. One pass-guarantee refund per customer.

3. What is not covered

• The exam fee you paid to PSI/TDLR, travel, or lost wages.
• Purchases refunded under section 1 cannot also claim section 2.
• Accounts that shared access or violated the Terms.

4. How refunds are processed

Refunds go back to the original payment method through Stripe, normally within 5–10 business days. Sales tax collected is refunded with the purchase. Access to the course ends when a refund is issued.

5. Contact

Romio Group LLC, Romio Group LLC, 30 North Gould Street, Sheridan, WY 82801. Email support@electricianpracticetest.com.